Answers to popular questions

TeMa is a unique international service that allows tutors to increase the number of students and gives students the opportunity to find high-quality specialized teachers from different countries. The functionality of the platform is intuitive for users, the search process is simple, and payment for classes is safe, without linking a personal bank card. The tutor search platform was created to conduct online lessons around the world, with the probability of finding the services of a specialist from any city in Ukraine and other countries.

The TeMa platform is designed for teachers and students who decide to choose the path of tutoring. The service helps not only to find students, but also the ability to conduct online classes in conference mode on the platform. For those who want to acquire knowledge, TeMa is a great opportunity to find a tutor of any qualification, price range, and teaching methodology. Mentors will help to cope with any task assigned to the student.

The TeMa platform takes the issue of privacy and security very seriously. Therefore, the general regulation for the protection of personal data used on the resource will make it possible to carry out the process of paying for classes safely, without linking a personal bank card. So for tutors, the withdrawal of funds for the lessons will be simple and safe.

The international platform for finding tutors makes it possible to conduct online lessons around the world. You can find specialist services from any city in Ukraine and 38 other countries. Thanks to the online resource, you can choose a teacher from anywhere in the world, and classes will be held in a language that is comfortable for the student.

In the “My Profile” section, add a photo, activate the profile, and confirm the phone number. Enter information about yourself, prices, and contacts.

You can offer lessons and search for students on the platform. The platform provides convenient scheduling, lesson notifications and payment. Terms of cooperation are free for teachers.

To add a lesson, make sure that you have filled in all the data correctly. If you can't do something, it's better to ask for support.

To add education, select the appropriate specialization, add education documents and check their display. In case of problems, check the correct format and try again.

After registration, fill in all the necessary data, including education and documents. Go to the “Profile activation” section and follow the instructions. Remember that the specified education and specialization will allow you to offer lessons in the selected subjects.

To book a lesson, go to your lesson page, which you can find in your email message or in your personal account on the platform. There you can start classes and interact with students. You can use the schedule to book lessons regarding the start of the class and the number of entries.

A message about the inability to teach a certain subject may indicate a limitation or incorrect activation. It is important to check the correct activation and follow the rules of the platform.

Teaching by a professional includes psychological comfort, free communication is based on common topics, so there is a chance to find teachers with similar hobbies on TeMa. By going to the convenient section “Specializations” in the teacher’s card, you can select a tutor.

Our goal is to make the service loyal and convenient, there is no need to be afraid that the money will burn out. There is a return option. Use it yourself by going to the “Transactions” section, then indicating your bank card and expect a refund.

Having booked a lesson, the money is not withdrawn from the balance, only after the lesson is completed, the system counts it as passed and charge the payment. In case of non-performing actions by the side of the student and the teacher, the funds are automatically returned to the balance.

TeMa has set up a convenient payment method, you don’t need to link a card and worry that an extra amount will be deducted, or a failure will occur, in order to pay for a lesson, the required amount must be present on the balance of your personal account, paying for it is easy and safe. It’s easy to use: choose a tutor and, when booking a lesson, click the “Balance” payment method.

Seeing the lesson reservation, the teacher cannot conduct the lesson without prior preparation. It is necessary to select materials, draw up a plan, program, book a lesson and distribute it correctly. Therefore, the reservation can be made at least 2 hours before the start of the lesson.

No, this option is not available at the moment. The TeMa service is developing, we follow the latest trends and developments, putting convenient payment methods through the balance in the account, and not by withdrawing from the card. Soon the service will expand the range of possibilities, and we will provide access to pay in different ways.

No, this is currently not possible. If you do not have time or want to make the learning process shorter, we recommend that you reschedule the lesson or reconsider the number. In the optimal 60 minutes, you get to practice and theory, consolidating knowledge that leads to results.

The platform allows you to conduct lessons and communicate with teachers via chat. You can offer and accept lessons, prepare for a lesson, receive feedback from students, and receive notifications. If you have problems, you can contact support.

If you do not receive a confirmation or SMS, try to check the correctness of the entered number, restart the application, or contact support for help.

To contact the teacher, go to the chat and select the teacher from the list. You will be able to discuss details and plan classes through this tool.